Dear all

I encountered a fortnight ago a problem when I opened my parcel and discovered that the HM model (HA8001 1/48 Hawker Fury Mk I) I ordered from Antics Ltd UK showed a curved upper wing (see under pics):

Though this was not a "broken piece" claim case, the model's aspect was quite unaccurate.

I therefore sent a mail to the HM Customer contact (William Liu at HK), with these pics to expose this case and try and find a solution.

William trusted me and, while allowing me to keep the defectuous model -which can be exposed without much problem- , shipped quite immediately by Air Mail a replacement Fury Mk I, which is the HA8004, the HA8001 being sold out at the time. I sent a slight 12$ shipping participation for helping.

I just received it this morning. No upper wing problem. Perfect model. See Under new pics:

So, thank you Hobby Master for your serious Professional ethics,

and thank you William, Star and Ling being so efficient at the Customer Service.

Kind regards from Papi Jeff, here in France.

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Comment by AM on March 5, 2014 at 4:18am
I wanna do the same for thier F-4 models. The pilots never fit in the canopy! I own two models of the F-4 and both have the same problem.

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