Items not as described from eBay?
Has anyone ever purchased from the seller shopOriental on eBay? I just received a plastic Starjets frontier model and half of the plane's wings and stabilizers are a different colour. It is as if it has been left in the sun although the fuselage is fine. The seller said to deal with them directly and not give them a poor rating on eBay. This is the first negative experience I have had buying planes on eBay and so I'm not sure how to handle this. I have contacted the seller but I'm just wondering if anyone has had this experience before?
Replies to This Discussion
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Permalink Reply by FlyingOtter on
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In reality it was probably a manufacturing defect because the too and bottom of the left wing and stabilizer are yellowed. Probably bought them for cheap.
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Permalink Reply by Aditya W. on
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I think I bought a model plane or two from them, many moons ago. Obviously I didn't have any issue with my purchase. I once received a defective plane from an eBay seller, so I took a few pictures of the scratched wing, forwarded them to the seller, returned the plane (they even covered the return S&H) and got my full refund!
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Ok thanks. Things seem to be kind of variable in what they'll cover. Hopefully they'll respond soon.
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Permalink Reply by AM on
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Dt ever deal with an ebay seller directly i.e. away from ebay. This is against their policy and may eventually lead to u not getting a refund and having the seller banned.
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When you have a problem I says on ebay to contact the seller and a resolution can usually be found.
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That is true. What I meant was that a lot of sellers may prefer completing sales and handling issues through email or any other method away from ebay. This is against ebay policy.
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Oh yes. This is very true. I'm gonna post another question in a minute.
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